Privacy Policy
Educating The Children Privacy Policy
At ETC, we’re committed to protecting and respecting your privacy.
1. Policy Overview
2. About Us
3. How we collect information from you
4. What information we collect from you
5. How your information is used
6. Who has access to your information
7. Marketing
8. Our Site and the use of Cookies
9. How we look after your information
10. Where is your information held
11. How long do we hold your information for
1. Policy Overview
1.1 Scope of this policy
This Policy explains when and why we collect personal information about people who have been involved with ETC in some way, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
1.2 Policy Updates
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
2. About Us
2.1 Who are we?
Educating The Children(ETC) is a UK registered charity (no. 1139741) and company limited by guarantee (no. 07168118). The registered address is, Educating The Children (c/o WNR Associates), 35 Tempsford Avenue, Borehamwood, Hertfordshire WD6 2PD.
2.2 How to contact us
Any questions regarding this Policy and our privacy practices should be sent by email to jambo@etc.education.
3 - How we collect information from you
We obtain information about you when:
- A Board member has passed on your contact details after you have expressed interest in the charity e.g. attending an event, donating, taking part in fundraising activities, volunteering/contributing etc
- When you contact us via email directly
- When you make a donation
- When you attend one of our events
- You register to receive our newsletters
4 - What type of information is collected from you
The personal information we collect might include:
- your name and address
- your email address and IP address
- your use of our systems (please see the “Our Site and Use of Cookies” section below for further information)
5 -How your information is used
We may use your information to:
- process a donation that you have made (including gift aid);
- process orders that you have submitted;
- to carry out our obligations arising from any contracts entered into by you and us;
- dealing with entries into a competition;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications including information about campaigns, appeals, other fundraising activities, promotions;
- process a grant or job application.
6 -Who has access to your information?
6.1 In connection with the purposes described above we may share your personal information with the following:
- Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the ETC network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
- Third Party Product Providers we work in association with: When you are using our secure online donation pages, your donation is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
- Third parties which are successors of our business: We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
However we will not sell or rent your information to third parties.
Also we will not share your information with third parties for marketing purposes.
7. Marketing
7.1 When you will hear from us
We will keep you informed periodically with communications about the vital work we do for young women in Africa.
7.2 – Withdrawing your consent
You have a choice about whether or not you wish to receive information from us. If you do not want to receive further direct marketing communications from us you can email us at jambo@etc.education
7.3 How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: jambo@etc.education
You have the right to ask for a copy of the information ETC hold about you and may do so by emailing jambo@etc.education
7.4 Age 16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
8. Our Site and the use of 'cookies'
8.1 What we may collect when you interact with our site
As you may know most websites collect information automatically in log files about the way in which you interact with them. This might include your IP address, geographical location, length of visit to the site and similar information.
This helps us to improve our website and deliver a better more personalised service.
8.2 What do we mean by Cookies?
Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
9. How we look after your information
9.1 Our security measures
When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
9.2 How you can help to ensure the security of your information
- Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone
- Choose strong passwords and change them regularly
9.3 Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
10. Where is your information held
10.1 Our service providers
We are based within the European Union (“EU”) However as part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the EU. By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
11. How long do we keep your information for
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018